Terms and Conditions

These Terms and Conditions govern your use of cryselantivo's financial planning subscription service. By accessing our website and using our services, you agree to comply with these terms.

Last Updated:: August 18, 2025

Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.

Definitions

In these terms, the following definitions apply:

  • "Service" or "Services": Our financial planning subscription service including consultations, resources, and related support
  • "Subscriber" or "You": Any individual who subscribes to or uses our financial planning services
  • "Content": All information, materials, and resources provided through our service

Use of Our Service

Our financial planning subscription service is provided subject to your compliance with these terms and applicable laws.

Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding agreements to use our services. Our services are available to residents of Australia.

cryselantivo financial planning logo: cryselantivo financial planning logo

Account Responsibilities

When using our services, you are responsible for:

  • Providing accurate and complete information during consultations
  • Maintaining the confidentiality of your account credentials
  • Notifying us promptly of any unauthorized account access

Prohibited Uses

You may not use our services for any unlawful purpose or in any way that:

  • Violates any applicable laws or regulations
  • Infringes on the rights of others or our intellectual property
  • Disrupts or interferes with our service operations
  • Attempts to gain unauthorized access to our systems
  • Shares your account access with unauthorized parties

Intellectual Property

All content, materials, and resources provided through our service are protected by copyright and other intellectual property laws. You may use these materials for personal planning purposes only.

User Content

Information you provide during consultations remains your property, but you grant us permission to use it for service delivery purposes.

You retain ownership of your personal financial information while allowing us to process it for consultation services.

Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these terms. Privacy Policy

Service Disclaimers

Our financial planning subscription service provides general guidance and consultation. We do not guarantee specific financial outcomes or results.

Services are provided "as is" without warranties of any kind, and individual results may vary based on personal circumstances.

Limitation of Liability

To the maximum extent permitted by law, our liability for any damages arising from your use of our services is limited to the amount paid for your subscription in the preceding 12 months.

Indemnification

You agree to indemnify us against any claims or losses arising from your use of our services or violation of these terms.

Termination

Either party may terminate the subscription service with appropriate notice as specified in your subscription agreement.

Upon termination, your access to service resources will cease, but these terms will continue to apply to any outstanding obligations.

Dispute Resolution

We encourage direct communication to resolve any disputes. If necessary, formal dispute resolution will proceed as follows:

Arbitration

Disputes that cannot be resolved directly may be subject to binding arbitration in accordance with Australian commercial arbitration rules.

Arbitration proceedings will be conducted in Melbourne, Victoria under applicable Australian arbitration legislation.

Alternative Dispute Resolution

European Union residents may access alternative dispute resolution through the European Commission's ODR platform.

The EU ODR platform is available at:: European ODR Platform

Governing Law

Australian law applies to all matters relating to this disclaimer and our services.

Changes to These Terms

We reserve the right to modify these terms at any time. Material changes will be communicated through email or website notices, and continued use constitutes acceptance of revised terms.

Severability

If any provision of these terms is deemed invalid or unenforceable, the remaining provisions will continue in full effect.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and cryselantivo regarding use of our services.

Contact Information

Questions about these terms should be directed to us using the contact information provided on our website.

Company:: cryselantivo

Email:: contact@cryselantivo.com

Phone:: +61 893 728 583

Address:: 123 Collins Street, Melbourne VIC

August 18, 2025